1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

A. Information You Provide

• Name, email address, phone number, and mailing address
• Payment and billing details for rentals
• Driver’s license and government-issued ID (for rental verification)
• RV details if you are listing your vehicle for rental
• Communications and inquiries sent to our support team

B. Information Collected Automatically

• IP address, device information, browser type
• Usage data, including pages visited, interactions, and rental history
• Location data (if location services are enabled)

C. Information from Third Parties

• Background checks for renters and RV owners (where required)
• Payment processors for transaction verification
• Marketing and advertising partners

2. How We Use Your Information

We use collected information for:
✅ Facilitating RV rentals, bookings, and transactions
✅ Verifying identity, processing payments, and preventing fraud
✅ Communicating with you via email, SMS, or phone regarding rentals, promotions, and service updates
✅ Providing customer support and responding to inquiries
✅ Improving our website, services, and customer experience
✅ Compliance with legal requirements and dispute resolution

We will not sell or rent your personal information to third parties.

3. SMS Terms & Conditions

By providing your mobile phone number, you consent to receive SMS messages from goHomePort Rentals related to my inquiry about RV rental management program, including service details, operational updates, and other business related communications..

Message Frequency

• Message frequency may vary

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at [email protected].

Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at https://gohomeportrentals.com/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, misuse, and breaches. However, no system is 100% secure. Users should also take precautions by safeguarding their accounts and passwords.

5. Data Retention

We retain personal data only as long as necessary for business, legal, and compliance purposes. If you request deletion, we will remove your information unless legally required to retain it.

6. Your Rights & Choices

You have rights regarding your data, including:
✅ Accessing, updating, or correcting personal information
✅ Requesting deletion of your data
✅ Opting out of marketing communications

To exercise these rights, contact us at [email protected].

7. Third-Party Links & Services

Our website may contain links to third-party services (e.g., payment processors). We are not responsible for their privacy practices. Please review their policies before sharing information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties 

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or concerns, contact us at:
📧 Email: [email protected]
📞 Phone: (720) 927-7766